Privacy Policy
Effective Date: August 2026
Last Updated: August 2026
ID Gateway USA (“ID Gateway USA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit IDGatewayUSA.com, contact us, request a quote, schedule an appointment, make a payment, submit documents, or use our services.
By using our website or services, you acknowledge that you have had an opportunity to review this Privacy Policy. If you do not agree to this Policy, please do not use the website or services.
1. Information We Collect
Depending on the service requested, we may collect your name, mailing address, service address, telephone number, email address, employer information, appointment information, service location, requested service, document descriptions, destination countries, receiving-agency requirements, payment status, invoices, receipts, and communications relating to your transaction.
Depending on the service, we may collect or review government-issued identification, signatures, identification numbers, document images, passport information, driver’s-license information, immigration or employment documents, vital-record information, legal documents, and other information needed to perform a notarial, authentication, records, I-9, fingerprinting, or related service.
For fingerprinting, drug testing, I-9 employment verification, or related services, we may process information required by the requesting employer, laboratory, agency, government authority, or other authorized organization. This information may include employment-related information, identification information, biometric information, appointment details, collection information, and information necessary to communicate results or completion status.
Payments may be processed by third-party payment providers. We may receive transaction details such as the amount paid, date, payment status, billing information, and limited payment-method information. Unless expressly stated otherwise, we do not retain complete credit-card or debit-card numbers.
When you use our website, we or our service providers may collect technical information such as your IP address, browser type, device information, pages viewed, referring website, approximate location, date and time of access, and information about how the website is used.
2. How We Use Information
We may use information to respond to inquiries and requests for quotes; schedule, confirm, provide, and manage appointments; perform or coordinate notary, apostille, authentication, fingerprinting, drug-testing, I-9, records, courier, and other requested services; verify identity; satisfy legal, regulatory, notarial, employer, laboratory, agency, and receiving-organization requirements; process payments; issue invoices; maintain transaction records; communicate with you about an existing transaction or requested service; submit documents or information to authorized third parties when necessary to provide the requested service; prevent fraud, misuse, unauthorized access, and unlawful activity; protect the safety, rights, property, and security of our customers, providers, business, and website; improve our website and services; comply with legal obligations and government requests; and send marketing communications where permitted and where legally required consent has been obtained.
We will not use personal information for a materially different purpose without providing notice or obtaining consent when required by applicable law.
3. How We Share Information
We may disclose information when reasonably necessary to provide services, operate our business, or comply with law. Recipients may include independent notaries and authorized service providers; government agencies, courts, records custodians, foreign authorities, and receiving organizations; employers and authorized representatives for I-9 or employment-related services; laboratories, medical review officers, and authorized testing providers; courier services, postal services, shipping carriers, and document-processing vendors; payment processors, scheduling platforms, website hosts, information-technology providers, and communication providers; professional advisers; law-enforcement authorities, regulators, courts, or other government entities; and a purchaser, successor, or professional adviser involved in a merger, sale, financing, restructuring, or other business transaction.
We do not sell personal information in exchange for money. We do not disclose personal information to unrelated third parties for their own direct-marketing purposes unless permitted by law and, where required, with your consent.
4. Service Providers and Independent Contractors
Some services may be performed or supported by independent notaries, laboratories, couriers, vendors, technology providers, or other contractors. These providers may receive the information necessary to perform their assigned function and may process information under their own legal, regulatory, contractual, or professional obligations.
Third-party websites, payment processors, laboratories, government agencies, and other external services may have separate privacy policies. You should review those policies before using an external service.
5. Cookies and Similar Technologies
Our website or service providers may use cookies, pixels, analytics tools, and similar technologies to maintain website functionality, remember preferences, understand website usage, protect against fraud, and improve services.
You may be able to control cookies through your browser settings. Disabling cookies may affect certain website functions.
6. Data Retention
We retain information for as long as reasonably necessary to provide the requested service, maintain business and accounting records, comply with legal, notarial, employment, laboratory, tax, insurance, professional, or regulatory requirements, resolve disputes, enforce agreements, prevent fraud, and protect our legal rights.
Retention periods may vary by service. Notarial records, remote-notarization records, video or audiovisual records, journals, government forms, laboratory records, employment records, and other regulated information may be subject to retention requirements imposed by law or by the applicable agency, employer, laboratory, or professional standard.
When information is no longer needed, we will delete, destroy, anonymize, or securely dispose of it in accordance with our retention practices and applicable law.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. No method of transmission, storage, or electronic processing is completely secure, and we cannot guarantee absolute security.
You are responsible for using reasonable care when sending documents and personal information, including verifying the recipient’s email address, telephone number, payment instructions, and mailing address.
8. Communications
By contacting us or using our services, you consent to receive service-related communications by email, telephone, text message, or other reasonable communication methods. These communications may concern quotes, appointment confirmations, document requirements, payments, processing status, delivery, or other matters related to an existing transaction.
Service-related communications are not marketing communications. Where consent is required for marketing communications, we will obtain consent in accordance with applicable law. You may opt out of marketing communications by following the instructions in the message or contacting us.
9. Your Choices and Requests
Subject to applicable law and applicable retention requirements, you may contact us to request access to personal information we maintain about you; request correction of inaccurate information; ask how information is being used or shared; request deletion of information that is no longer required to be retained; or withdraw consent where processing is based on consent and withdrawal is legally available.
We may need to verify your identity before completing a request. We may deny or limit a request when permitted or required by law, when fulfilling the request would interfere with legal or professional obligations, or when the information must be retained for a legitimate business, regulatory, or legal purpose.
10. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from a child under 13 through the website. If you believe a child has provided personal information to us, please contact us so that we can evaluate and delete it when appropriate.
11. International and Cross-Border Services
Some apostille, authentication, legalization, records, shipping, or other services may involve foreign authorities, international recipients, or service providers located outside the United States. Information may be transferred or disclosed as reasonably necessary to complete the requested service and comply with applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on the website with a revised “Last Updated” date. Changes will become effective when posted unless a later effective date is stated.
Contact Information
ID Gateway USA
555 High Street, Suite 9 #1019
Mount Holly, NJ 08060
Email: info@idgatewayusa.com
Telephone: 973-307-0026
Website: IDGatewayUSA.com
